Shipping policy

1 General

Available delivery options, terms and charges for each Product will be shown on the Website at the time you place your order. The option selected by you and the applicable estimated delivery/pickup times will be shown in your checkout summary.

2 Costs of Delivery

(a) The costs of delivery of Products are payable in addition to the price of the Products. You must pay the costs of delivery of Products at the time you place an order or at another time agreed by us.

(b) You are required to pay any duties or taxes which attach to the supply and delivery of your order, including but not limited to custom duties, at the same time as you pay for the Products or otherwise at the time specified by us or any Governmental authority.

3 Delivery of Products

(a) Once we have accepted your order and received payment in full for the Products and delivery costs we will endeavour to process, post and deliver the Products within the timeframes as specified on the Website, however we are unable to guarantee delivery within these timeframes and we will not be in breach of these Terms and Conditions if we fail to deliver within those timeframes (and you are not permitted to cancel your order on the basis we fail to deliver within those timeframes).

(b) Please note that all shipping times listed on the Website are an estimate time of delivery only and to the extent permitted by law, we are not responsible for any delays experienced or Loss suffered as a result of delays.

(c) If you are not available to take delivery of the Products, or if another issue arises we may at our discretion either take your Products to a delivery service provider’s local depot or redeliver the Products to your delivery address at a later date (in which case you must pay the costs of return, storage and redelivery prior to the Products being re-delivered).

4 Additional information

(a) We deliver to most residential and business addresses within Australia, however unfortunately there are certain areas that we are unable to deliver to. Please review the Website at the time you place your order for available shipping locations.

(b) If there is any delay with the delivery of your order, then we will contact you as soon as possible.

5 Risk and Title

(a) All fully paid orders will be shipped by the postage carrier nominated by us. Until an order is paid for in full, title in the relevant Product remains with us.

(b) All risk in the Products ordered will pass to you at the time the Products are delivered to your delivery address (or some other address as agreed by the parties).